ReFOCUS with Reece
Last updated: 25/02/2026
ReFOCUS with Reece (“I”, “me”, “my”) is committed to protecting your privacy and handling your personal information transparently and securely. This policy explains how your personal data is collected, used, and stored when you use my website or contact me for support.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who I am
ReFOCUS with Reece provides independent behaviour guidance and consultancy relating to dementia support.
Data Controller:
Reece White
Email: reece@refocuswithreece.co.uk
Website: www.refocuswithreece.co.uk
If you have any questions about this policy or how your data is used, please contact me using the details above.
2. What information I collect
I may collect and process the following personal data:
Information you provide directly
This information is typically collected when you:
Sensitive information
Because of the nature of the service, you may share information relating to health or care circumstances. This is treated with strict confidentiality and only used to provide appropriate guidance.
3. How your information is used
Your personal data is used to:
I do not use your data for automated decision-making or profiling.
4. Legal basis for processing
Under UK GDPR, I rely on the following lawful bases:
Legitimate interests
To respond to enquiries and provide requested services.
Contract
When you engage services, your data is processed to fulfil the agreement.
Consent
Where you voluntarily provide sensitive information relating to health or personal circumstances.
You may withdraw consent at any time.
5. How your data is stored
I take appropriate steps to ensure your information is secure, including:
Your information is only retained for as long as necessary to provide services and meet legal obligations.
Typical retention period:
Up to 6 years after last contact, unless a longer period is required by law.
6. Sharing your information
Your personal data is not sold or shared for marketing purposes.
Information may only be shared:
Where possible, this will always be discussed with you first.
7. Your rights
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact: reece@refocuswithreece.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk
8. Cookies and website data
The website may collect limited technical information such as:
This helps improve website functionality and user experience.
No personally identifiable information is collected through cookies without your consent.
9. Third-party services
If you use booking or contact tools (e.g., email or website forms), those providers may process data in accordance with their own privacy policies.
I take reasonable steps to ensure any third-party providers used are compliant with data protection regulations.
10. Changes to this policy
This privacy policy may be updated occasionally to reflect changes in services or legal requirements. The latest version will always be available on the website.
Contact
If you have any questions about this privacy policy or how your information is handled, please contact:
Reece White
ReFOCUS with Reece
reece@refocuswithreece.co.uk
ReFocus with Reece